At the electronic address http://www.monemvasiawinery.gr there is an online store under the terms and conditions presented below. The use of the online store and the website www.monemvasiawinery.gr where it operates, presupposes the unconditional acceptance of all the following terms and conditions.
TERMS AND CHANGES
The users of the company’s online store declare and accept that they will not use it as well as its content, in any way illegal, immoral, offensive and malicious. They also state that the information provided by them during the use of the online store and its contents, is absolutely accurate and correct. The company is not responsible for any technical problems that may arise to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Finally, the users declare that they take all responsibility from the use of the online store and their account, by persons not authorized by them as well as the compensation from any damage caused by this use, to the company and to any of its other associates.
LIMITATION OF LIABILITY
The company is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It does not commit to the availability of the products, as it is mentioned in the online store, but undertakes the obligation to inform the users in case the availability of a ordered product is different from the one listed on the website. It is also not liable to users / customers, for damages that may arise from the execution / or not of their order. At the same time it does not bear any responsibility for direct or indirect damage (indicative: lost profits, business shutdown, loss of data and data, loss of customers, etc.), which may have occurred in connection with the operation, and / or use of the online store. Customers are solely responsible for the evaluation and selection of products and services offered on its website and the company does not bear any responsibility in relation to the correctness of users’ choice, or any incompatibilities between products – software – services provided from her. The transfer of goods is done on behalf and at the responsibility of the customer if required. The company is not responsible for defects or poor quality of third-party products available to customers of its online store because the goods are received by their suppliers / manufacturers in closed boxes.
The company does not guarantee that the website and the online store it includes will operate without interruption and errors. In case the user finds any kind of error or violation in the operation of the website, they must contact the company. Otherwise, the company reserves the right to seek redress for any damage from a user complaint that is without prior notice to the company, to any Authority. The company also limits its liability for any damage in connection with the information provided on the website and its availability and any damage, related to viruses or any other malicious, harmful element to the user’s computer operating system, arising from the website or from the server that hosts the website and puts it to use. Finally, the company does not bear any responsibility in the event that the content of the website is used by third parties in order to harm third parties.
The website and the online store that it contains products that are addressed exclusively to adults and therefore its use is prohibited for minor users. The company does not bear any responsibility in the event that minor users visit the website or use the services of the website.
INTELLECTUAL PROPERTY RIGHTS
Http://www.monemvasiawinery.gr is the official website of the company. All the content of the websites, posted on www.monemvasiawinery.gr, (indicative: images, graphics, photos, drawings, texts) is the intellectual property of the company and is protected under the relevant provisions of Greek law, European law and international conventions. This content may not be traded in whole or in part, copied, modified, reproduced, retransmitted, in any way, without the prior consent of the company (the content may be used for academic purposes by indicating its origin from the website). The names, images, logos and insignia that characterize and represent the company are the exclusive marks and insignia of the company and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance on the website does not imply the assignment of their license or right of use.
The website operates in accordance with the legislation governing distance contracts, ie Law 2251/1994 on consumer protection and in particular Articles 3, 3a, 3b, 3d-3c, which set out the conditions and procedure to be followed in case of remote contract, as well as any other relevant article of the above law.
In cases where the products you ordered are not available you will be informed by e-mail or by phone about the exact delivery time. If you agree on the new delivery time you must inform us by e-mail or by phone that you are aware and wish your order to remain active. In case the new terms of execution of the order do not satisfy you, your order will be canceled.
If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products or services within the predetermined time we will inform you, in order to tell us if you wish, in these circumstances, the completion of your order.
The order can be canceled in the following cases:
Before the order is completed, during the electronic ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update. At the same time, you can change the amount of products you have selected to zero.
If the online order has been completed but the product has not yet been shipped to your place you can call 2732053096 and one of our partners will undertake the cancellation of your order.
Returns are accepted only on a case by case basis and after telephone consultation with the customer service department and agreement on the part of the company, within 7 days from the date of receipt of the order.
PRICES OF PRODUCTS SOLD
The prices listed include VAT (24%).
The company recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes the necessary measures to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential.
The company is committed to the protection of personal data, users of the website and its customers in compliance with law Ν.2742 / 97 on protection from the processing of personal data. Your personal information is requested, recorded and used only for your service by the online store of the company. Your personal information will not be given in any case to other companies or bodies without your permission, while according to the law of personal data protection you can access it whenever you wish. Finally, www.monemvasiawinery.gr provides the possibility to any user who no longer wishes to use the website and the services provided by it, to submit a request for deletion from its file. In this case the personal data and data of the user are deleted and cease to be used.